Terms of service
Terms and Conditions
Last Updated: 17-06-2026
Welcome to Spunge.com ("Website"), operated by Spunge ("Company," "we," "our," or "us"). By accessing or using this Website, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Website.
1. About Spunge
Spunge.com is an online platform for the sale of nutraceutical, wellness, health, and related products. The products offered on this Website are intended for personal use only and are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated and approved under applicable law.
2. Eligibility
By using this Website, you confirm that:
• You are at least 18 years of age or using the Website under the supervision of a parent or legal guardian.
• You are legally capable of entering into a binding contract under applicable laws.
• The information you provide is accurate and complete.
3. Account Registration
To access certain features, you may be required to create an account.
You agree to:
• Provide accurate and current information.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activities conducted through your account.
We reserve the right to suspend or terminate accounts suspected of unauthorized or fraudulent activity.
4. Product Information
We strive to ensure that all product descriptions, images, specifications, pricing, and availability information are accurate.
However:
• Product images are for illustrative purposes only.
• Actual packaging may vary from displayed images.
• We do not guarantee that all information is error-free, complete, or current.
We reserve the right to correct any errors and update information without prior notice.
5. Health Disclaimer
The information provided on this Website is for educational and informational purposes only.
• Products sold on Spunge.com are not intended to replace professional medical advice.
• Always consult a qualified healthcare professional before using dietary supplements, especially if you are pregnant, nursing, taking medication, or have a medical condition.
• Individual results may vary.
Spunge shall not be liable for any adverse effects resulting from the use or misuse of products purchased from the Website.
6. Pricing and Payments
• All prices are displayed in Indian Rupees (INR) unless otherwise specified.
• Prices are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to modify prices without prior notice.
• Payment must be completed before order processing and shipment.
Accepted payment methods may include credit cards, debit cards, UPI, net banking, wallets, and other payment methods offered during checkout.
7. Order Acceptance and Cancellation
Your order constitutes an offer to purchase products from us.
We reserve the right to:
• Accept or reject any order.
• Cancel orders due to product unavailability.
• Cancel orders due to pricing errors.
• Cancel orders suspected of fraud or misuse.
If payment has already been made for a canceled order, the amount will be refunded according to our refund policy.
8. Shipping and Delivery
We aim to process and ship orders within the timelines indicated on the Website.
However:
• Delivery timelines are estimates only.
• Delays may occur due to courier issues, weather conditions, government restrictions, or other circumstances beyond our control.
• Risk of loss passes to the customer upon delivery.
9. Returns, Refunds and Replacements
Returns, refunds, and replacements shall be governed by our Return and Refund Policy available on the Website.
For safety and hygiene reasons, certain products may not be eligible for return unless received damaged, defective, or incorrect.
Customers must report damaged or incorrect products within the timeframe specified in the Return Policy.
10. Promotional Offers and Discounts
• Promotional offers are subject to specific terms communicated with the offer.
• Offers cannot be combined unless explicitly stated.
• We reserve the right to withdraw, modify, or cancel promotions at any time.
11. Intellectual Property
All content on this Website, including logos, trademarks, product images, graphics, text, videos, and website design, is owned by or licensed to Spunge and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Prohibited Activities
You agree not to:
• Use the Website for unlawful purposes.
• Attempt unauthorized access to systems or data.
• Upload malicious code or harmful content.
• Interfere with Website operations.
• Use automated tools to scrape or extract Website data without authorization.
13. User Content and Reviews
If you submit reviews, comments, or other content:
• You grant Spunge a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content.
• You confirm that your content does not violate any third-party rights or applicable laws.
We reserve the right to remove any content at our discretion.
14. Limitation of Liability
To the maximum extent permitted by law, Spunge shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the Website or products purchased through it.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
15. Indemnification
You agree to indemnify and hold harmless Spunge, its directors, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms, misuse of the Website, or violation of any law or third-party rights.
16. Privacy
Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to the collection and use of information as described in the Privacy Policy.
17. Third-Party Services
The Website may contain links to third-party websites, payment gateways, logistics providers, or other services.
We are not responsible for third-party content, privacy practices, service availability, or the actions of third-party providers.
18. Force Majeure
Spunge shall not be liable for any delay or failure in performance caused by events beyond reasonable control, including natural disasters, government actions, strikes, internet outages, epidemics, pandemics, or transportation disruptions.
19. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, India.
20. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will become effective upon posting on the Website. Continued use of the Website after changes constitutes acceptance of the revised Terms.
21. Contact Us
For any questions regarding these Terms and Conditions, please contact:
Email: support@spunge.com
Website: www.spunge.com
By accessing or using Spunge.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.