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Terms of service

TERMS & CONDITIONS

Welcome to Spunge. By accessing or using this website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

Legal Declaration

Spunge is a registered trademark of Vytals Wellbeing India Private Limited. Throughout these Terms & Conditions, all references to Spunge refer to the brand owned and operated by Vytals Wellbeing India Private Limited.

Eligibility

By using this website, you confirm that you are at least 18 years of age, or that you are accessing and using the website under the supervision of a parent or legal guardian.

Product Information

We make every reasonable effort to ensure that product descriptions, images, pricing, specifications and other information displayed on this website are accurate.

However, minor variations or inadvertent errors may occasionally occur. Spunge reserves the right to correct any errors, inaccuracies or omissions without prior notice.

Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Prices are inclusive of applicable taxes unless otherwise stated.
  • Prices may change without prior notice.

Order Acceptance

After placing an order, you will receive an order confirmation acknowledging receipt of your order. This confirmation does not constitute acceptance of the order.

Spunge reserves the right to refuse or cancel any order due to:

  • Product unavailability
  • Pricing or technical errors
  • Suspected fraudulent activity
  • Payment verification failure
  • Regulatory or legal restrictions

Payments

Payments are processed through secure and trusted payment gateways.

Spunge does not store your debit card, credit card, UPI or banking details.

Shipping

Shipping, dispatch and delivery timelines are governed by our Shipping Policy.

Returns, Refunds & Replacements

Returns, replacements and refunds are governed by our Return, Refund & Replacement Policy.

Intellectual Property

All website content, including but not limited to:

  • Logos
  • Product names
  • Images
  • Graphics
  • Text
  • Designs
  • Icons
  • Website layout

is the exclusive intellectual property of Vytals Wellbeing India Private Limited and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed or used without prior written permission.

Spunge is a registered trademark of Vytals Wellbeing India Private Limited.

Limitation of Liability

To the maximum extent permitted under applicable law, Spunge shall not be liable for any indirect, incidental, special or consequential damages arising out of or relating to the use of this website, its products or its services.

Nothing in these Terms limits any rights available to consumers under applicable law.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the registered office of Vytals Wellbeing India Private Limited.

Contact Us

Email: care@spunge.com

Toll-Free: 1800-121-9986

Customer Support Hours

Monday – Saturday
09:30 – 18:30 IST